When will I receive my order?
The Alanic International team processes orders on weekdays (Monday through Friday, excluding holidays). Packages ship from our distribution center 

Currently, we can ship packages anywhere in the world. Some packages can not be delivered to PO BOX and we need full detailed address. 

Normal Delivery Time
Orders are despatched by Aust Post E - Parcel System.
The majority of orders are delivered by Aust Post within 5 working days for Eastern states & 7-10 working days. A postal card will be left if nobody’s home to accept delivery. If delivery of your order is taking longer than outlined above, you should check with your local Post Office and ask for your E - Lads parcel prior to contacting us. 

Courier Deliveries:
Alanic International team uses best available courier options for all clients unless stated. Tracking number is provided and can be tracked online. 

Deliveries over 5 Kilos:
Boxes are dispatched using special couriers; we offer same day delivery or next day delivery. Price is calculated on the weight of boxes and items. 

Urgent Deliveries:
We offer direct courier service or fast express same day service to urgent deliveries at extra cost. (To check if your region is included in urgent deliveries For more information Alanic International Logistics team click here

Very Urgent Deliveries:
We offer extra special delivery service to our customers for a very urgent delivery at extra cost (To check if your region is included in very urgent deliveries please call 1800Alanic International (Free Call) or click here

Delivery: Our freight courier is ECI (Express Courier International) or DHL Express. Your parcel may transfer to other carriers depending on destination of order. Please supply Fax/ Phone No. to help speed up delivery of your order.



What payment methods can I use?
Alanic International accepts several methods of payment

  1. Credit Cards - Visa, MasterCard, American Express.
  2. Debit Cards - Visa or MasterCard
  3. PayPal
  4. Alanic International Gift Cards
  5. Gold or Platinum Membership points
  6. Alanic International Product Vouchers issued by Alanic International
  7. Cash (Selected offices only)
  8. Finance terms (Companies, Retail Stores, Distributors, Clubs and Members only)
  9. Cheques (Members only)
  10. Pay online (Click here)
  11. Money Orders

Direct Deposit (National and International payments available)