At Alanic, we are dedicated to making your shopping experience with us as enjoyable as possible. We understand how much you value your every purchase and therefore, in the rare event that you are not fully satisfied with what you have ordered or no longer have any need or use of it, you can simply return it back to us. You can initiate the return online and our customer care representative will provide you with a resolution as soon as possible. The item/items that you wish to return might be picked up from your doorstep or you could courier it to us, according to your convenience.
On having received the product, we will initiate replacement or refund, as per your request. Within 2-3 weeks of our receiving the product, you shall receive your refund. We work round the clock to make returns as hassle-free as possible.
Alanic does not want to spoil the festive mood by putting pressure on its customers. Any item that has been shipped by us between November 1, 2015 and December 31, 2015, may be returned to us within January 31, 2016. You will be eligible for a full refund if we receive the product unharmed or undamaged. On receiving the item, we shall initiate refund or replacement and you can hope to get the refund within few short weeks.